customer service agent - athens

posted
contact
ioanna zygogianni, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
23670
contact
ioanna zygogianni, randstad hellas

job description

Are you an ambitious professional with experience in customer service? Are you passionate about delivering customer satisfaction to work as Customer Service Agent? Do you want to join a leading multinational company in the automotive industry as a Customer Service Agent? If the answer is yes, then apply now!


benefits

The company offers to Customer Service Agent:

  • work experience in a leading multinational company 
  • chances for career development
  • friendly work environment 
  • competitive remuneration package


responsibilities

As a Customer Service Agent you will need to:

  • answer inbound customer calls & provide prompt client service
  • offer total customer support by asking questions and listening to customers in order to understand their needs or requests
  • build customer loyalty and promote company's services
  • acknowledge, forward & resolve client questions or complaints
  • manage inquiries regarding products and orders 
  • document call details & new account information into CRM/Excel
  • collaborate & follow-up with other departments


requirements

If you possess the following skills, the position of Customer Service Agent is just the right one for you:

  • bachelor degree
  • 1-3 years of equivalent working experience
  • excellent command of the English language
  • strong computer skills 
  • knowledge of call center telephony and technology.
  • customer experience oriented professional 
  • ability to perform multiple tasks & great attention to detail
  • strong problem solving & organizational skills 


information

Does the role of Customer Service Agent sound like you or someone you know? We want to hear from you today! Apply online now!

Have some questions first? Call our office at +30 2106770523  and ask for Ioanna Zygogianni. Otherwise, feel free to contact me at izygogianni@randstad.gr


Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.