customer care officer in marousi

posted
contact
panagiota margariti, randstad hellas
job type
permanent
apply now

job details

posted
location
marousi, attica
sector
customer service
job type
permanent
reference number
9715
contact
panagiota margariti, randstad hellas
apply now

job description

Do you want to join a well known & fast-paced multinational organization? Are you an ambitious professional with strong organizational and communicational skills? If you dream to be part of a Customer Support team as a Customer Care Officer, then we have the great job opportunity for you!

  • Answer to incoming calls and respond to emails
  •  Handle drivers' requests for car maintenance 
  •  Provide support to drivers in the event of accidents
  •  Coordinate with other functions and departments in order to reply to drivers
  •  Handle and resolve drivers complaints
  •  Record all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed
  •  Identify and escalate situations requiring attention

benefits

  • Excellent working environment
  • Competitive monthly salary

requirements

  • University Degree
  • At least 2 years experience in a customer service position
  • Excellent PC skills, including relevant CRM tools
  • Fluent in English - verbal and written
  • Familiarity with automobiles, will be considered an asset
  • Solid verbal and written communication skills 
  • Professional telephone etiquette 
  • Strong listening skills
  • Organizational skills and problem solving capabilities

information

If this sounds like you, we want to hear from you today!

Here's how to apply;

  1. Apply online by clicking the Apply button
  2. Upload your CV
  3. For further info please call at +30 2106770523 and ask for Patty Margariti



Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.