collection and back office agent - marousi

posted
contact
Ioanna Zygogianni, Randstad Hellas
job type
permanent
apply now

job details

posted
location
marousi, attica
sector
customer service
job type
permanent
reference number
30391
contact
Ioanna Zygogianni, Randstad Hellas
phone
+30 6940271795

job description

 Do you have previous experience as a collection agent in order to work as a Collection and back office agent? Do you feel comfortable in communicating with clients as an Collection and back office agent? If the answer is yes, apply now!

benefits

Our client offers for the Collection and back office agent position:

  • competitive salary package
  • an organized, structure work environment
  • career development opportunities
  • friendly human-centric working ambiance

responsibilities

As an Collection and back office agent, your duties will include the following:

  • delivering a brilliant customer experience while making inbound and outbound calls to customers who have fallen into arrears.
  • building long-lasting relationships while rehabilitating the customer and ensuring no further arrears.
  • reassuring the company system is updated by data entry and cross checking financial data
  • providing a positive outcome for customers and clients

qualifications

As an Collection and back office agent, you must have the following requirements:

  • AEI/TEI degree
  • excellent PC skills
  • excellent command in English

skills

  • strong working ability in a multitasking environment
  • great communication and customer service skills

experience

  • 1 year of experience in collection positions 

educational requirements

  • AEI
  • TEI

information

If this Collection and back office agent role sounds like you, we want to hear from you today! Apply online now!

Have some questions first? Call our office at +30 216 6001344 and ask for Ioanna Zygogianni. Otherwise, feel free to contact me at izygogianni@randstad.gr  #clientservicesgr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.