collection advisor - athens

posted
contact
apostolos koukoulidis, randstad hellas
job type
temporary
apply now

job details

posted
location
athens, attica
sector
customer service
job type
temporary
reference number
20773
contact
apostolos koukoulidis, randstad hellas

job description

One of Europe's most well known credit management companies is searching for Collection Advisors here in Athens.Do you consider yourself as an excellent customer service provider with great communication skills in order to understand and solve any kind of problem? Do you want control over your own success and earnings potential? 

If the answer to all the above is yes, apply now and grab the chance to work as a Collection Advisor for one of Europe's most well known credit management companies.

Our CS Recruitment team invites you to participate at our online live chat event that take place once per week. We hold the following recruitment chat every week as stated below:

Every Thursday between 16:00 and 17:00. Register here.

benefits

The company offers for this Collection Advisor position:

  • Intensive & Paid Training 
  • Prospects for growth within a well known company.
  • High quality work environment
  • Monthly bonus


responsibilities

As a Collection Advisor you will be responsible for:

  • Delivering a brilliant customer experience while making inbound and outbound calls to customers who have fallen into arrears.
  • Building long-lasting relationships while rehabilitating the customer and ensuring no further arrears.
  • Motivating and guiding customers through the collections process
  • Discussing sensitive financial situations
  • Providing a positive outcome for customers and clients


requirements

The ideal candidate for this Collection Advisor position should have:

  • Independent motivation, high integrity and result-oriented work ethic
  • Minimum three months previous experience within a debt recovery/collections role would be great but not essential
  • Professional communication skills
  • Excellent customer service skills
  • Strong problem solving and negotiation skills
  • Ability to maintain confidentiality
  • Ability to multi-task and attention to detail


information

Does the role of Collection Advisor sounds like you or someone you know? We want to hear from you today! Apply online now!

Have some questions first? Call our office at +30 216 6001333  and ask for Apostolos Koukoulidis. Otherwise, feel free to contact me akoukoulidis@randstad.gr 

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#customerservicegr