client care in english, greece - thessaloniki

posted
contact
natalia-angeliki antoniadou, randstad hellas
job type
permanent
apply now

job details

posted
location
thessaloniki, central macedonia
sector
customer service
job type
permanent
reference number
20555
contact
natalia-angeliki antoniadou, randstad hellas

job description

"Work from home" is the new normal in the business world!

Attention English speakers! Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

The opportunity that you have been waiting for is now here!  If you are a native English speaker and you also possess a Customer Service mindset, then this is the perfect opportunity for you! 

As an English Customer Service Representative, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to English speaking clients in of the largest multinational companies. 

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.


benefits

The company offers the following to an English Customer Service Representative:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company 

responsibilities

Tasks of an English Customer Service Representative include:

  • Act as the first point of contact for all the English callers
  • Respond and record customer inquiries raised through inbound calls & mails
  • Maintain solid customer relationships with English speaking customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

requirements

As an English Customer Service Representative will need to possess the following skills:

  • Native standard of the English language
  • Technical mindset
  • Superior communication skills, both written and verbal
  • An internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload
  • PC literacy

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Natalia Antoniadou, at multilingual@randstad.gr or at  +30 2166001384  and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

#remote #workfromhome