Are you a fluent Chinese speaker based in Athens?
Do you enjoy communication and Chinese language ? Are you ready to handle fast challenging situations and provide the best support to customers?
If you want to take advantage of your previous working experience in the customer service field and join a trusted international investment firm with offices in the centre of Athens, then look no further!
Read below for more information and apply now!
Have some questions first? Randstad's multilingual recruiters invite you to participate at our online live chat event for this position! We hold two recruitment chats every week:
Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.
You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online! You can also reach us via phone at +30 216 6001370.
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
benefits
What benefits you will be entitled as Chinese Customer Care Agent:
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
responsibilities
What your tasks will be as a Chinese Customer Care Agent :
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
requirements
You’ll be an excellent fit as a Chinese Customer Care Agent in case you possess:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Chinese with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required