chinese customer care agent - kolonaki

Are you a fluent Chinese speaker based in Athens?

Do you enjoy communication and Chinese language? Are you ready to handle fast challenging situations and provide the best support to customers?

If you want to take advantage of your previous working experience in the customer service field and join a trusted international investment firm with offices in the centre of Athens, then look no further!

Read below for more information and apply now!

Have some questions first? Randstad's multilingual recruiters invite you to participate at our online live chat event for this position!  We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

What benefits you will be entitled as Chinese Customer Care Agent:

• Attractive remuneration package
• Private health insurance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

What will your responsibilities be as a Chinese Customer Care Agent:

• Dealing with clients’ inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

The qualifications for this Chinese Customer Care Agent position are: 

• Native level in Chinese language
• Excellent oral and written skills in English
• Degree in a business-related field
• PC literacy
• Valid work permit for Greece

• High adaptability in dynamic working environments & rotating shifts
• Strong communication skills,both written and verbal
• Client-centric mindset
• Ability to multitask and maintain a high-level of organization
• Be positive, upbeat and thrive on helping others in a friendly way

Client handling experience in the financial services sector is a definite plus.

If you, or a friend, are interested in applying for the position of Chinese Customer Care Officer, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at +30 2166001370 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

#remote #workfromhome