bosnian - croatian customer service agent - athens

posted
contact
Despina Georgousi, Randstad Hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
14982
contact
Despina Georgousi, Randstad Hellas
phone
​+30 2166001303

job description

"Work from home" is the new normal in the business world!

Are you a native Bosnian or Croatian speaker with fluent English skills?  Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece.

You will have the chance to serve the Bosnian / Croatian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

The benefits that the company offers to the Bosnian - Croatian Customer Service Agent position are:

  • Competitive salary (14 salaries per year)
  • Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
  • Performance or / and once-off bonuses
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with integrating to the Greek labor system

responsibilities

The responsibilities as a Bosnian - Croatian Customer Service Agent are the following: 

  • Act as the first point of contact for all Bosnian - Croatian callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with Bosnian - Croatian customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

qualifications

In order for your profile to match the Bosnian - Croatian Customer Service Agent role, you need to possess most of the below qualifications:

  • Native command of the Bosnian or Croatian language 
  • Fluency in English language
  • PC literacy

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset

experience

Previous working experience in a similar role is not required.

information

If you, or a friend, are interested in applying for the position of Bosnian/ Croatian Customer Service Advisor - Work from Home, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at  +30 2166001370  and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

#remote #workfromhome