bosnian - croatian customer service agent - athens

posted
contact
pari katiridou, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
14982
contact
pari katiridou, randstad hellas

job description

Are you a Bosnian or Croatian national with fluent English skills?  Do you pride yourself with excellent customer service skills? Would you like the opportunity to live in historical Greece and learn more about the Greek culture and its people? Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organization based in Athens as a Bosnian - Croatian Customer Service Advisor.

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what's best than grabbing the chance and applying now.***

benefits

The company offers for this Bosnian - Croatian Customer Service Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Visa support
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

As a Bosnian - Croatian Customer Service Agent your main duties will be the following: 

  • Act as the first point of contact for all Bosnian - Croatian callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with Bosnian - Croatian customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

requirements

In order for your profile to match the Bosnian - Croatian Customer Service Agent role, you need to possess most of the below skills:

  • Native command of the Bosnian or Croatian language 
  • Proficiency in English
  • Communication skills
  • Technical mindset

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.