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german customer service advisor - travel & tourism

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You are applying for this job:

Location:
Athens, Attica
Job type:
Permanent
Date Posted:
01 February 2021
Reference Number:
23406

Are you fluent in German? Would you like to fire-up your career by working as a German Customer Service Advisor representing world’s largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

If all these sound appealing, keep reading & you realize that this German Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed!

Our multilingual recruitment team invites you to participate to our online live chat events that take place twice per week! More precisely:

Every Tuesday between 16:00 & 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 & 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our specialist & ask any question. It is user-friendly & free as all you need to do is to register to one of the links above via your smartphone or PC & join our live chat session.

benefits

The benefits for this German Customer Service Advisor - Travel & Tourism position are:

  • An overall competitive benefits package
  • Permanent contract 
  • Monthly performance bonus
  • Training & unique onboarding experience
  • Career development opportunities

responsibilities

As a German Customer Service Advisor - Travel & Tourism, you will have the opportunity to:

  • Manage incoming requests & ensure an utmost customer satisfaction 
  • Resolve customer enquiries regarding guest’s booking 
  • Provide accurate, valid & complete information by using the right methods/tools
  • Build sustainable relationships of trust through open & interactive communication
  • Promote additional features relevant to client’s new services

requirements

The requirements needed for this German Customer Service Advisor - Travel & Tourism position are: 

  • An exceptional level in the German language
  • Advanced English skills 
  • Excellent verbal & written communication skills
  • Previous experience in client services or within travel & tourism Industry would be a plus 
  • PC literacy
  • Team spirit & flexibility in working in shifts

information

If the job role German Customer Service Advisor - Travel & Tourism sounds like you or someone you know, we want to reach out to us now.

Apply online by clicking the "Apply now" button & submit your application!

Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.