after sales service support - attica

posted
contact
maria stavraki, randstad hellas
job type
permanent
apply now

job details

posted
location
attica
sector
customer service
job type
permanent
reference number
25837
contact
maria stavraki, randstad hellas

job description

Are you interested in an After Sales Service Support position in one of the world's leading air conditioning multinational companies?

Do you demonstrate proven work experience in b2b customer service roles to deal with queries about products, orders and deliveries and contribute to creating and maintaining exceptional customer relationships? If the answer is yes, apply for this great job opportunity of the After Sales Service Support position now!

benefits

The world's leading air conditioning multinational company for the After Sales Service Support position offers:

  • competitive remuneration package with annual bonus
  • an organized, structure work environment with work life balance
  • meal vouchers
  • private medical health plan 

responsibilities

As a After Sales Service Support you main responsibilities will be to:

  • provide full scope of administrative support to the service sales representatives and to after sales service department at all times
  • communicate with b2b customers to resolve issues and answer queries on a timely and professional manner
  • process and maintain service level agreements and check accuracy of data
  • control and review the ERP platform to ensure suppliers records are properly updated
  • monitor and coordinate projects via daily reports, time sheets and compile important reports
  • maintain and organize all the information in the CRM platform in an efficient way
  • create and proceed with purchase orders, delivery to the customer and initiate billing process
  • liaise and cooperate cross-functionally with colleagues internally and externally to ensure high qualitative service

requirements

For this After Sales Service Support position you need to demonstrate:

  • minimum 3 years of experience in customer service, sales support or other commercial supporting function roles
  • computer literacy and knowledge of CRM and ERP systems
  • fluency in English both written and oral
  • able to coordinate multiple resources and tasks
  • outstanding customer centric professional approach
  • team player spirit, be self-driven and stimulated by new challenges

information

If this After Sales Service Support role sounds like you, we want to hear from you today! Apply online now!

Have some questions first? Call our office at +30 216 6001326 and ask for Maria Stavraki. Otherwise, feel free to contact me at mstavraki@randstad.gr  #clientservicesgr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.