after sales service manager in athens

posted
contact
vasilis perivolas, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
engineering, logistics, production & manufacturing
job type
permanent
reference number
11985
contact
vasilis perivolas, randstad hellas
apply now

job description

Do you have experience as an After Sales Service Manager? Would you like to join one of the leading multinational companies, a supplier of professional electrical equipment? If yes we have this exciting opportunity for you for this After Sales Service Manager position!

benefits

For the After Sales Service Manager position the company offers the following benefits:  

  • Competitive salary package
  • Bonus scheme
  • Mobile phone
  • Health Plan insurance

responsibilities

As an After Sales Service Manager you will have the following responsibilities: 

  • Responsible for supervision that quality & services, meets the expectations & needs of clients.
  • Developing the existed accounts/customers networks.
  • Maintaining contacts and other tasks for customer satisfaction ensure (dealers & end users).
  • Responsibility for profits and results, sales and promotional activities, budgeting.
  • Maximizing sales on ongoing basis, provide the highest possible standard of customer services.
  • Supervising all post-marketing, customers follow-up, and business plans, related the professional kitchen and laundry. Replacement market.
  • Analyze problems, investigate and resolve.
  • Monitoring utilization of projects and efficiency.
  • Ensuring customers problems solved quickly. Conduct surveys.
  • Relationship with suppliers, clients and channels.
  • Contracts renewals, records of references.
  • Developing programs for maximum customers satisfaction, provide updates, statements and trends.
  • Implementing annual business plan.
  • Ability for training the dealers network, by organizing programs and participate in workshops, outboard.
  • Assisting clients in resolving issues of relevant nature, on point.
  • Directing and coordinating the customer services operations of the dealer network.


requirements

For the After Sales Service Manager position you will need the following skills :

  • Bachelor’s degree in marketing, business administration or similar field. Preferable technical.
  • 3 years at least experience in after market operations.
  • Very good English knowledgement and Greek.
  • Professional appearance, environmental, health and safety oriented. Ability for travelling and interest of identifying new action fields.
  • Problems solving skills. Follow up customers.
  • Computer skills, excellent (+SAP).
  • Effective verbal and written communication. Essential environment. CRM.
  • Goal oriented and highly organized, as individuum and as team member.

information

If you believe your profile could be a good match to this After Sales Service Manager position, apply now! For more information, you can contact Vasilis Perivolas at +30 2106770523.


Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.