property and casualty claims manager in athens

eva stamou, randstad hellas
Τύπος εργασίας
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athens, αττική
οικονομικά & λογιστική
Τύπος εργασίας
Κωδικός θέσης εργασίας:
eva stamou, randstad hellas
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Περιγραφή εργασίας

Our client is a leading global insurance brand and is seeking a property and casualty claims manager with experience in the general insurance business. The role requires a professional with outstanding technical skills in fraud detection combined with strong relationship management skills. In case you are interested for the property and casualty manager role,  read on.


The company offers:

  • Interesting job in a dynamic company
  • Opportunity to work in a dynamic team
  • Friendly office environment


As a Property and Casualty claims manager your role will be to:

Detect suspicious claims cases (big data analysis)

Investigate suspicious claims cases in order to support the Operational Claims Departments with the goal to


  •  the most cost effective and profitable claims handling
  •  technical excellence in claims handling
  •  high quality of customer service in compliance with company's ethic values.

Operational Excellence :

  • Perform data analysis to detect suspicious cases, using big data and data collected from connected devices
  • Investigate suspicious claims in a multi-channel context (social media, ...), question people and negotiate with
  • involved parties : perform the necessary investigations and inquiries using deeply data provided by connected
  • devices or big data analysis
  • Prepare fraud cases for court by gathering all the necessary evidence, in a multi channel environnment
  • Advise and provide (collaborative tools) Claims Handlers and others (providers, suppliers etc.) with decisions
  • of coverage and liability from a technical point of view (can fraud be proven or not)
  • Initiate legal actions against the defrauder if appropriate
  • Generate and provide Claims Handlers with investigation reports (collaborative tools)
  • Manage and control indemnification costs, expenses and savings
  • Control performance of fraud suppliers and support Insurance Procurement to build a high performing provider
  • and supplier network
  • Design trainings, coach and sensibilise Claims Handlers and others (providers, suppliers etc.) on fraud
  • detection

Strategic Partnerships and Relationships Building :

  • Cultivate a relationship and exchange (in a multi channel environnment) with external investigators, police
  • departments and other experts and suppliers within the fraud detection business
  • Cultivate a relationship and exchange (in a multi channel environnment) with fraud experts of other company's entities to support international anti fraud initiatives
  • Collaborate with underwriting and distribution to reinforce counter fraud activities and fraud prevention (inpulse
  • detection rules in tools engine)

Project and Change Management :

  • Participate in projects
  • Contribute to design a culture of change management


In order to be the ideal candidate for the Property and Casualty claims manager you should have:

  • University degree with majors in business administration, finance or other related fields
  • 6-10 years of experience in a similar position with focus in general insurance business, in an audit comany or a law office
  • Fluency in written and spoken English
  • Solid IT skills that include advanced MS Office
  • Outstanding technical claims skills and subject matter expertise (Coverage, Investigation, Estimating, SIU, Subrogation, Negotiation, etc.)
  • Strong relationship management and customer services skills
  • Work independently, with results orientation, a strong sense of cooperation and ability to work toward team success
  • Excellent oral and written presentation skills


Eva Stamou

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.