portuguese cs agent, greece - work from home

Δημοσίευση
Επικοινωνία
daphnee stephanaki, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
work from home, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
12467
Επικοινωνία
daphnee stephanaki, randstad hellas

Περιγραφή εργασίας

"Work from home" is the new normal in the business world!

Are you a native Portuguese speaker? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece.

You will have the chance to serve the Portuguese speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00(GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

παροχές

The company offers for the Portuguese Customer Service Agent - Work From Home position:

  • Competitive salary (14 salaries per year)
  • Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
  • Performance or / and once-off bonuses
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with integrating to the Greek labor system

αρμοδιότητες

Your responsibilities as a Portuguese Customer Service Agent - Work from Home will include:

  • Act as the first point of contact for all Portuguese speaking clients
  • Interpret and identify the customer’s needs and respond appropriately and professionally
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
  • Be able to liaise with the team leader to resolve any customer technical issues
  • Solidify, maintain and sustain customer relations through customer service and technical support

προσόντα

What are the requirements for this Portuguese Customer Service Agent - Work From Home role?

  • Excellent verbal and written communication skills in Portuguese
  • Advanced knowledge of the English language
  • An internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload
  • PC literacy
  • Flexibility to work in shifts
  • Be positive, upbeat and thrive on helping others in a fast and friendly way


πληροφορίες

If you, or a friend, are interested in applying for the position of Portuguese Customer Service Agent - Work from Home, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Stephanie Mela, at multilingual@randstad.gr or at +30 6940018747, and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#remote #workfromhome