italian customer service representative - athens

Δημοσίευση
Επικοινωνία
nikos perrakis, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
athens, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
6620
Επικοινωνία
nikos perrakis, randstad hellas

Περιγραφή εργασίας

Parli italiano? Would you like to experience life in the beautiful city of Athens in Greece, while working in a multinational team environment? Are you a driven and motivated person looking for an international opportunity abroad? This is an exciting opportunity for an Italian Customer Service Representative handling premium communication & provide excellent customer experience. In this position, you will be responsible for ensuring that our customers have the optimal experience of the most huge brands worldwide. 

If you are ready to apply, then look no further! We really want to hear from you, even if it's just to ask some questions about this job or have a chat in confidence.

Our multilingual recruitment team invite you to participate at our online live chat event for this position! We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!

παροχές

The company offers the following for this Italian Customer Service Representative position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Bonus based on productivity
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

αρμοδιότητες

Your responsibilities as an Italian Customer Service Representative will include:

  • You will receive inquiries via inbound calls or chats within a busy customer service team
  • You will ensure our enterprise customers are experiencing the best customer experience
  • You will act as the first point of contact for all Italian language speaking clients
  • You will undertake some data entry via software programs
  • You will offer solutions to common technical problems or frequently asked questions

προσόντα

The requirements required for this Italian Customer Service Representative position include: 

  • You should be a native or near native Italian speaker 
  • You should have good level of the English language
  • You should be tech savvy with fast typing and be results orientated
  • You should possess strong communication skills, both written and verbal
  • Team spirit and a customer service mindset

πληροφορίες

Are you the one we're looking for? Apply now by clicking the "Apply now" button, or email us for more information!

Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.