german service desk agent - athens

Δημοσίευση
Επικοινωνία
daphnee stephanaki, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
athens, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
18945
Επικοινωνία
daphnee stephanaki, randstad hellas

Περιγραφή εργασίας

If you're looking to develop your professional career in technical support while using your German skills, you could gain valuable experience with our client, an IT company that provides a wide range of IT solutions, as a German Service Desk Agent in Athens

If you have a customer service mindset and knowledge of printing machines, we think that it's time for you to apply!

Apply now and provide exceptional performance as a German Service Desk Agent.


Randstad's multilingual recruiters invite you to participate in our online live chat event for this position!  We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.

Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!

παροχές

What our client will offer you as a German Service Desk Agent:

  • Excellent salary package
  • Indefinite contract
  • Stable morning working hours
  • Independent work in international, flexible and open company
  • Internal trainings
  • Taking part in a new, international project
  • Welcoming and friendly work environment within a young team
  • Direct communication and flat structure
  • Great opportunities for both professional and personal development
  • Buddy program & space for your own ideas


    αρμοδιότητες

      Tasks of a German Service Desk Agent:

      • Act as a technical service point in 2nd Level Support
      • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
      • Respond and record customer inquiries raised through inbound calls
      • Troubleshoot and resolve common technical problems  
      • Delight customers with your knowledge and expertise in order to exceed their expectations

      προσόντα

      Requirements of a German Service Desk Agent include: 

      • Excellent English and German are a must
      • Experience with computers and print devises
      • Customer service-oriented and cool-tempered profile
      • Have a communicative and outgoing personality
      • Ability to work on numerous tasks simultaneously
      • Ability to learn new things, to take ownership and work in a fast-paced service desk environment 

      πληροφορίες

      If the characteristics of the position German Service Desk Agent sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

      Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.

      Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.