dutch customer service advisor - work from home - athens

Δημοσίευση
Επικοινωνία
alexandros batsas, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
athens, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
7818
Επικοινωνία
alexandros batsas, randstad hellas

Περιγραφή εργασίας

"Work from home" is the new normal in the business world!

The Dutch Customer Service Advisor is responsible for making business decisions that deliver superior customer satisfaction. This position requires strong communication skills as you will provide guidance to the Dutch speaking clients of one of the largest multinational companies.

If you are a fluent Dutch speaker, you would like to experience life living in Athens, Greece, and till then work remotely, then this your future job!

Do you want to know how COVID-19 has affected the whole situation and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our team and ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what's best than grabbing the chance and applying now.***

παροχές

The company offers the following benefits to a Dutch Customer Service Advisor - Work from Home:

  • A competitive benefits package (salary close to twice the min salary in Greece)
  • Performance or / and once-off bonuses
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accomodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Free Greek language lessons
  • Employee relations department supporting you with to integrate to the Greek system
  • Fun HR initiatives

αρμοδιότητες

Tasks of a Dutch Customer Service Advisor - Work from Home include:

  • Act as the first point of contact for all the Dutch speaking clientele
  • Respond to customer inquiries via incoming calls, email and / or online chats
  • Maintain solid customer relationships with Dutch customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

προσόντα

A Dutch Customer Service Advisor - Work from Home will need to possess the following skills:

  • Native standard of the Dutch language
  • Fluency in English
  • Strong communication and listening skills
  • PC literacy & an internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload

πληροφορίες

If you, or a friend, are interested in applying for the position of Dutch Customer Service Advisor - Work from Home we want to hear from you today! Apply online by clicking the "Apply now" button and registering to our website!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.