customer success specialist - athens

Are you a fluent English speaker with experience in customer success roles based in Athens? Are you seeking the opportunity to combine your interpersonal skills with a career in the wellness & fitness industry? Does the idea of interacting with the clientele of well-known fitness centers in the US and be the main point of contact for all the existing customers of the company, excite you?

In this role you will have the chance to become a part of a fast-growing scale-up organization. We are looking for a passionate, data-driven and team player with strong interpersonal skills to contribute to the business growth.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

• Every Tuesday between 16:00 and 17:00 (Greek local time). Register here.
• Every Thursday, between 11:00 and 12:00 (Greek local time). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

What does our client offer for this Customer Success Specialist position?

• A secure job in an exponentially growing company
• Competitive salary and bonus scheme 
• Indefinite contract from the first day of hiring 
• Two extra salaries per year
• Public health insurance
• A unique opportunity to evolve within the company

What are the responsibilities of a Customer Success Specialist?

• Work with the sales team to ensure a flawless handoff to the Customer Success team and maximize client performance
• Onboard and guide new clients to ensure fast and smooth adoption of our products and services
• Gather customers' positive experiences and address any area of dissatisfaction
• Be responsible for nurturing and growing existing customer relationships, with the mission to maximize customer lifetime value
• Generate revenue and profitability forecasts for new partnerships

What are the qualifications of a Customer Success Specialist?

• Excellent level of the English language, in written and oral
• A bachelor's degree will be considered a plus
• PC literacy

• Sales, personal leadership in working towards set goals
• Passion for Communication
• Ability to learn fast and implement the learnings
• Strong Problem solver partnership and teamwork
• Client-centric mindset

1-2 years of experience in a similar role is preferred

If you, or a friend, are interested in applying for the position of Customer Success Specialist we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at  +30 2166001370  and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.