customer service desk officer in athens

maria stavraki, randstad hellas
Τύπος εργασίας
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athens, αττική
μηχανικοί, βιομηχανία & logistics
Τύπος εργασίας
Κωδικός θέσης εργασίας:
maria stavraki, randstad hellas
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Περιγραφή εργασίας

This is a Customer Service Desk Officer position within a leading international company in the pharmaceutical industry.  Do you have what it takes so as to process orders, provide exceptional customer service, manage customer complaints and check inventory? Can you multitask to different supply chain functions? Can' t wait to receive your online application for this exciting opportunity of the Customer Service Desk Officer position!


The company offers ​the following benefits for this Customer Service Desk Officer position​:

  • Competitive salary
  • Career opportunities
  • Excellent working environment


As a Customer Service Desk Officer, your duties will include the following:

  • Processing orders, forms, applications, and requests
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Ensuring customer satisfaction and provide professional customer support
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Establish, maintain and promote high standards of internal customer service
  • Providing feedback on the efficiency of the customer service process
  • Ability to motivate others and build a team environment
  • Other tasks assigned by Supply Chain Manager


As a Customer Service Desk Officer in this role, you must have the following requirements:

  • University Degree in relevant field
  • At least  2 year experience in Customer Service (multinational company would be a plus)
  • Strong working in a multitasking environment
  • Communication skills
  • Good command in English


If you believe your profile could be a good match to this Customer Service Desk Officer position, apply now! For more information, you can contact Maria Stavraki at +30 21 66001312.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.