customer care officer - μαρούσι

ioanna zygogianni, randstad hellas
Τύπος εργασίας
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μαρούσι, αττική
εξυπηρέτηση πελατών
Τύπος εργασίας
Κωδικός θέσης εργασίας:
ioanna zygogianni, randstad hellas
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Περιγραφή εργασίας

Do you have experience in customer service and automobile industry to work as a Customer Care Officer? Are you a customer oriented person and have excellent communication skills? Do you want to be a part of a multinational company specialized in automobile leasing and fleet management in Greece as a Customer Care Officer? If yes is the answer to all of the above, apply now and take the opportunity to work as a Customer Care Officer.


The company offers ​the following benefits for this Customer Care Officer position​:

  • Competitive Salary package
  • Opportunity to work and elevate in a multinational company
  • Excellent working environment


As a Customer Care Officer, your duties will include the following:

  • Receive and answer incoming calls, emails and chats
  • Maintain solid customer relationships by handling and resolving customer questions, complaints and concerns with speed and professionalism
  • Handle customers' requests regarding car maintenance 
  • Provide support to customers in the event of accidents
  • Coordinate with other functions and departments in order to reply to customers
  • Update customer database systems with owner record changes, diary note entries, and workflow case to completion
  • Identify and escalate situations requiring attention


As a Customer Care Officer, you must have the following requirements:

  • University Degree
  • 2 years  minimum customer service experience in a service related environment
  • Excellent PC skills including relevant CRM tools
  • Knowledge with automobile ideal
  • Fluent in English - verbal and written
  • Excellent verbal and written communication skills with a professional telephone etiquette 
  • Strong listening skills


If you believe your profile could be a good match to this position, apply now! For more information, you can contact Ioanna Zigogianni at +30 2106770523.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.