customer care in german, greece - work from home

Δημοσίευση
Επικοινωνία
alexandros batsas, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
work from home, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
6548
Επικοινωνία
alexandros batsas, randstad hellas

Περιγραφή εργασίας

‘Work from home’ is the new normal in the business world!

Sprechen Sie Deutsch? Are you a fluent German speaker with good knowledge of English? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece.

You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

παροχές

For this German Customer Experience Agent – Work from home position, our client offers:

  • A competitive benefits package (salary close to twice the min salary in Greece)
  • Performance or / and once-off bonuses
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accomodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with to integrate to the Greek system

αρμοδιότητες

The tasks of a German Customer Experience Agent – Work from home include:

  • act as the first point of contact for all German speaking clients
  • respond and record customer inquiries raised through inbound calls
  • maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • troubleshoot and resolve common technical problems  
  • delight customers with your knowledge and expertise in order to exceed their expectations

προσόντα

Requirements of the German Customer Experience Agent – Work from home role:

  • An excellent level in German and a good level in English
  • PC literacy
  • An internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload
  • Flexibility to work in shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset

πληροφορίες

If you, or a friend, are interested in applying for the position of German Customer Experience Agent - Work from home, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Alex Batsas, at multilingual@randstad.gr or at +30 2166001357 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#remote #workfromhome