client service agent in southern suburbs

Δημοσίευση
Επικοινωνία
maria stavraki, randstad hellas
Τύπος εργασίας
μόνιμη
Κάντε την αίτηση σας τώρα!

Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
southern suburbs, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
11787
Επικοινωνία
maria stavraki, randstad hellas
Κάντε την αίτηση σας τώρα!

Περιγραφή εργασίας

Are you interested in working as a Client Service Agent in one of the leading brands in automotive sector? Do you have previous experience in B2B customer service positions? Do you feel comfortable in communicating with authorized dealers via telephone and email in a fast and effective way?  As a result of continuous growth and expansion into exciting new markets, a number of opportunities has been created for motivated and creative individuals to join the team. 

If you believe your profile matches to the role of the Client Service Agent, we are waiting for your application!

παροχές

This leading company in automotive sector for the Client Service Agent position offers:

  • Stable and safe environment
  • Very low employee turnover
  • Private health insurance
  • Training and development oriented company
  • Work for one of the most well-established multinational industry


αρμοδιότητες

As a Client Service Agent you are expected to perform a variety of duties in the area of client services:

  • Handle and resolve clients’ incoming queries in timely and friendly manner via telephone and emails
  • Communicate and monitor all processes of potential or existing clientele to ensure high quality services are maintained
  • Understand products' specifications, sales packages and pricing structures
  • Offer ideas to existing clientele so as to promote their business in the most targeted and appropriate way
  • Maintain solid client relationships with professionalism
  • Coordinate information flow between all departments to ensure clients’ satisfaction
  • Support the Sales Department in all administrative tasks
  • Identify and escalate situations that require special attention
  • Prepare and submit credit lines of the clients  
  • Maintain records in the CRM system  with the highest standard of accuracy at all times
  • Adhere to company's policies and guidelines to guarantee business communication model alignment

προσόντα

If you are considering this Client Service Agent role you must have:

  • Minimum 3 years of experience in customer service roles, preferably in B2B business
  • Deliver outstanding customer service via telephone/mail
  • Excellent PC skills & computer literacy
  • Knowledge of CRM tools will be considered as an asset
  • Fluency in English both written and oral
  • Able to coordinate multiple resources and tasks
  • Strong communication and interpersonal skills
  • Trustworthy and respectful with commercial acumen
  • Able to work under pressure and manage stressful situations
  • Cross-functional collaboration and multitasking


πληροφορίες

If this Client Service Agent position sounds like you, we want to hear from you today!

Here's how to apply;

  1. Apply online by clicking the Apply button
  2. Upload your CV
  3. Or call and ask for Maria Stavraki at +30 2106770523 in case you have any questions.

Please note that after the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.