client care in russian, greece - athens

Δημοσίευση
Επικοινωνία
george vogiatzis, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
athens, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
11906
Επικοινωνία
george vogiatzis, randstad hellas

Περιγραφή εργασίας

Are you a native or a near-native Russian Speaker? Would you like to experience living in the beautiful, historical, city of Athens, Greece? 

Why don’t you jump-start your career by working as a Russian Customer Care Advisor? In this role, you will have the chance to serve the Russian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

παροχές

The company offers ​the following benefits for this Russian Customer Care Advisor position:

  • Competitive salary (14 salaries per year)
  • Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
  • Performance or / and once-off bonuses
  • The necessary equipment you need in order to work from home, if needed
  • Career development opportunities
  • Employee relations department supporting you with integrating to the Greek labor system

αρμοδιότητες

Your tasks as a Russian Customer Care Advisor will include:

  • Act as the first point of contact for all Russian speaking clients
  • Respond and record customer inquiries raised through free phone lines for customers and chats.
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • Troubleshoot through the use of open questions, support documents and system training
  • Be able to offer recommendations to common problems or frequently asked questions

προσόντα

In order for your profile to match this Russian Customer Care Advisor role, you need to have the following skills:

  • Speak Russian to a native standard and English at a very good level
  • Have communicative and outgoing personality
  • Possess a valid EU work permit

πληροφορίες

If you, or a friend, are interested in applying for the position of Russian Customer Care Advisor, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, George Vogiatzis, at multilingual@randstad.gr or at +302166001304 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

#remote #workfromhome